When you call Squidex about a HAAS® breakdown, you talk to the engineer doing the work — not a triage desk.
That means a real diagnosis on the phone before anyone gets in a van, and a clear plan to get the spindle turning again.
Keith Davies has spent his career on HAAS® machines, from compact toolroom mills through to UMC five-axis and dual-spindle ST lathes. The same engineer who diagnoses your fault is the one who orders the part, fits it, proves the fix, and tells you what caused it so it doesn't come back.
What you can expect
A phone diagnosis the same morning you call. A realistic ETA. Genuine or OEM-equivalent parts where it matters. A written summary of the fault, the fix, and what to watch for next time.
Dead vector drive? Blown servo amp?
For high-value control components that normally mean weeks of downtime waiting on a new part, ask about our Exchange & Repair service — we lend you a working part to get you cutting in 24 hours, then repair or replace yours. Fixed pricing, same warranty as a new HAAS® part.
Where we cover
Based in Watford, Squidex covers London, the Home Counties, the Midlands and the South East as a primary region, with HAAS® breakdown response available across the wider UK on a same-week basis.